How does Social Discovery work?

By leveraging our proprietary software and combining it with cutting edge human intel, we identify and positively identify your person of interest on multiple social media platforms and reveal internet content. We then aggregate, capture, and determine potentially relevant information on a per submit basis. Every report is a custom deliverable.

Which websites does your software search and aggregate data from?

Our software searches all major public social sites like Facebook, Twitter, LinkedIn Foursquare, Tumblr, Instagram, Vine and Youtube. Additionally we search relevant news sites, blogs and picture sharing applications. We always include additional content that is uncovered through our multiple search engine optimization. What sets us apart is the human intel piece that encourages each of our associates to follow intuitive trails derived from each data capture assignment to uncover information that no automated platform can achieve.

How is the information found authenticated for verification?

Social Discovery adheres to a strict triangulation methodology of positively identifying each person and presenting the positive identifier findings on every report.

Who should use the software?

Our main users of SDC are:

  • CEO/President/Executive
  • Claims Director/Manager
  • Risk Managers
  • SIU Director/Manager
  • Private Investigators
  • Security Director/Manager
  • Consultants/Advisors

  • Professionals seeking to drive performance and results. SDC saves time and money, collecting critical social media data.

    What if the person I’m looking for posts something vital to my investigation after I did my research?

    Whether you just ran a report or were tracking the POI on an ongoing basis, SDC continues to track the POI even after you have stopped. Depending on the amount of data collect you have the ability to purchase the historical data.

    How can your company help find people online?

    A lot of times we are approached by companies that do not have the time/don’t want to bother with performing the actual search. Depending on the situation and amount of subjects being added, SDC can help aid in that process.

    Are you violating a person’s individual privacy if their accounts are set to private?

    We only pull publicly available social media data, everything a human eye can view. We do not violate people’s privacy settings. That said, we have methods to obtain publicly available data that no automated solution can deliver.

    What is the turnaround time on a SDC report?

    We deliver our reports in a standard 2-3 business days. We also offer expedited guaranteed 24 hour rush service for an additional fee.

    Every Report is time stamped and relevant metadata is captured. SDC also provides active links within all of our reports to directly link the user to the actual sites.

    Which countries is SDC available? What languages are supported?

    We have platforms servicing the UK, Ireland, Australia and New Zealand.

    What are the system requirements?

    SDC is a cloud based application requiring an internet a browser. (Chrome is the preferred browser)

    Does SDC adhere to the FCRA?

    SDC is not a consumer reporting agency as defined by the guidelines of the Fair Credit Reporting Act (FCRA). None of the information provided by SDC can be used for assessing or evaluating a person's eligibility for employment, housing, insurance, credit, or for any other purpose covered under the FCRA.

    What does an SDC report look like and contain?

    Create a free account and you can view a sample report in the dashboard upon login

    How long is my data stored?

    We keep historical files for 5 years on the system free of charge unless requested to adhere to a different deletion process as stipulated by our customers.

    Why would I check or monitor ex employees?

  • Non Compete Violations
  • NDA Violations
  • Slander