FAQ

What is the cost?

Please see our current pricing on the Products and Services tab.

How is the information found authenticated for verification?

Our software authenticates data by using the metadata behind a particular post, image, or video.

Who should use SDC?

Anyone who wants to save resources while collecting critical social media data. Our customers include the following titles/functions:
  • SIU Director/Manager
  • SIU Operations
  • Private Investigator
  • Claims Director/Manager
  • Claims Operations
  • HR Director/Manager
  • Security Director/Manager
  • Consultants/Advisors
  • Legal Professionals

What if my Claimant or Person of Interest (POI) posts something vital to my investigation after I received my social media report from SDC ?

If you have identified additional information after the report has been completed and would like it added to the report, we can do this for an additional charged based on how much information needs to be captured or added.

Are you violating a person’s individual privacy?

We only access and collect publicly available social media data and we do not pre-text so we are not in any violation of privacy rules or regulations.

What are the system requirements?

SDC only requires an internet browser. We recommend Chrome for ease of use and functionality. Every browser has multiple versions and we recommend that you update to the most recent version number. SDC works on Chrome, Firefox, Safari and IE. Below are the most recent version numbers that SDC works with.
  • Chrome Versions: 30.x and higher
  • Firefox Versions: 22 and higher
  • Safari Versions: 6.x
  • IE Versions: 8 and higher

Does SDC adhere to the FCRA?

SDC is currently not FCRA compliant.

Is SDC a consumer reporting agency?

SDC is a commercial product and will remain a commercial product.